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The settings panel for the Incident manager interface object is shown in the figures. The description of the Incident manager setting parameters is given in the corresponding tables.
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
1 | Identification number | Automatically | Displays the identification number of the Incident manager interface object in the system | Numbers, letters, periods, hyphen, dash and underscore | - | Depends on the number of the Incident manager objects in the system |
2 | Name | Enter the value into the field | Sets the name of the Incident manager object in the system | Latin, Cyrillic and service characters | Incident manager | A line containing a sequence of any characters (letters, digits, service characters except > and < characters), case-insensitive. Number of characters—from 1 to 60 |
3 | Disable | Set the checkbox | Sets the state (enabled or disabled) of the Incident manager object in the system | Boolean type | Clear | Set—the Incident manager object is disabled and isn't used Clear—the Incident manager object is enabled and used |
4 | Display | Select the value from the list | Sets the Display parent object for this Incident manager object | Names of the Display objects created in the system | Name of the Display parent object | Depends on the number of the Display objects in the system |
5 | X | Enter the value into the field | Sets the X coordinate in the horizontal axis for the upper left corner of the Incident manager interface window | % of the screen width | - | From 0 to M*100, where M is the number of the installed monitors |
Y | Enter the value into the field | Sets the Y coordinate in the vertical axis for the upper left corner of the Incident manager interface window | % of the screen height | - | From 0 to M*100, where M is the number of the installed monitors | |
6 | W | Enter the value into the field | Sets the width of the Incident manager interface window | % of the screen width | - | From 0 to M*100, where M is the number of the installed monitors |
H | Enter the value into the field | Sets the height of the Incident manager interface window | % of the screen height | - | From 0 to M*100, where M is the number of the installed monitors | |
7 | Allow moving | Set the checkbox | Allows moving the Incident manager interface window manually | Boolean type | Clear | Set—allow moving the Incident manager window manually Clear—disable moving the Incident manager interface window manually |
8 | The × button | Click the button | Opens a test window set the position of the Incident manager window | - | - | - |
9 | Monitor | Select the value from the list | Sets the number of the monitor in the system for which the coordinates are specified | Numbers of the monitors in OS | 1 | From 1 to 16 |
The Main tab | ||||||
10 | Incident servers | Set the checkbox | Sets the Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface | Boolean type | Clear | Set—use the selected Incident server or Incident handler objects Clear—do not use the selected Incident server or Incident handler objects |
11 | "In work" hotkey | Enter the value into the field | Sets a hotkey, using which the operator can start processing the event. To set the hotkey, place the mouse cursor in the field and press the required key or key combination on the keyboard | Keyboard keys | - | All possible keyboard keys and key combinations using Ctrl, Shift and Alt |
12 | Map | Select the value from the list | Sets the Map object, which will be linked with the Incident manager. In the Incident manager, the operator can highlight the object on the map from which the event was received | List of Map objects available in the system | - | Depends on the number of the Map objects created in the system |
13 | Video | Select the value from the list | Sets the video display mode for archive and live video on event in the Incident manager | Available display modes | ActiveX | ActiveX—archive will open in a separate window Monitor—archive will open on the selected Video surveillance monitor |
14 | Maximum number of online events | Enter the value into the field | Sets the maximum number of events that can be simultaneously displayed in the interface | Sequence of numbers | 10 | 10-50000 |
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
1 | Group by | Select the value from the list | Sets the method of grouping events in the Incident manager | Available grouping methods | operator's selection | operator's selection—the operator can choose the grouping method in the Incident manager interface disabled—the event grouping is disabled region—the events are grouped by region event—the events are grouped by event type object—the events are grouped by object |
2 | Process whole group | Set the checkbox | Sets two options:
| Boolean type | Clear | Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated Clear—events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated |
3 | Grouping in list | Select the value from the list | Sets the method of grouping events in the event list | Available grouping methods | no grouping | no grouping—all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed by event—the events will be grouped by object type/object ID/event type/logic ID |
4 | Show only first event in the group. Close others without processing | Set the checkbox | Sets the event display options within a group | Boolean type | Clear | Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed Clear—all events of the group are displayed |
№ | Parameter | Method of setting the parameter value | Parameter description | Representation | Default value | Value range |
1 | Number | Select the value from the list | The number of the user for who the rights should be set | Positive integers | - | Depends on the number of the users registered in the system |
2 | Name | Select the value from the list | The name of the user (usually first or last name) for who the rights should be set. Filled in automatically when selecting a user number | Names of the registered users | - | Depends on the users registered in the system |
3 | Take in work | Set the checkbox | Sets the right for the corresponding user to take events into processing | Boolean type | Clear | Set—the user can take events into processing Clear—the user cannot take events into processing |
4 | Close | Set the checkbox | Sets the right for the corresponding user to close the event without processing | Boolean type | Clear | Set—the user can close an event without processing Clear—the user cannot close an event without processing |
5 | Suspend | Set the checkbox | Sets the right for the corresponding user to suspend the event processing | Boolean type | Clear | Set—the user can suspend the event processing Clear—the user cannot suspend the event processing |
6 | Track handling | Set the checkbox | Sets the right for the corresponding user to see the event handling steps taken by other users | Boolean type | Clear | Set—the user sees the event handling steps taken by other users Clear—the user does not see the event handling steps taken by other users |
7 | Take any | Set the checkbox | Sets the right for the corresponding user to take into processing the events with any status | Boolean type | Clear | Set—the user can take into processing the event with any status Clear—the user cannot take into processing the event with any status |
8 | Escalate | Set the checkbox | Sets the right for the corresponding user to escalate the events (give them to other users for processing) | Boolean type | Clear | Set—the user can escalate the event Clear—the user cannot escalate the event |
9 | Work with escalated | Set the checkbox | Sets the right for the corresponding user to process the escalated events | Boolean type | Clear | Set—the user can take into processing the escalated events Clear—the user cannot take into processing the escalated events |
10 | Change filter | Set the checkbox | Sets the right for the corresponding user to apply their own event filters in the interface (see Filtering events in Event information) | Boolean type | Clear | Set—the user can apply their own event filters Clear—the user cannot apply their own event filters |
11 | Auto-removal of executors | Set the checkbox | If the checkbox is set, then when the corresponding user logs out of the system, their right as an executor is automatically cleared in all events. The processing steps already made by the user are saved, and the events in processing change their status to Suspended | Boolean type | Clear | Set—when logging out of the system, the user's right as an executor is automatically cleared in all events, the processing steps already made by the user are saved Clear—when logging out of the system, the user remains as an executor in all events that are assigned to them |