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The settings panel for the Incident manager interface object is shown in the figures. The description of the Incident manager parameters is given in the corresponding tables.
General object settings and the Main tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
|---|---|---|---|---|---|---|
| 1 | Data server field | Type-in the value in the field | Address of the server to which the data about the operator's actions in the Incident manager should be sent. Attention! This feature is not available in the current Axxon PSIM version. | - | http://localhost:5000/ | - |
| 2 | "In work" hotkey field | Type-in the value in the field | A hotkey, using which the operator can start processing the event. To set the hotkey, place the mouse cursor in the field and press the required key or key combination on the keyboard. | Keyboard keys | - | All possible keyboard keys and key combinations using Ctrl, Shift and Alt. |
| 3 | Map drop-down list | Select from the list | The Map object, which will be linked with the Incident manager. The operator can make the object with the event be highlighted on the map. | List of Map objects available in the system | - | Depends on the number of Map objects created in the system |
| 4 | Video drop-down list | Select from the list | Video display mode for archive and live video | Available display methods | ActiveX | ActiveX - archive will open in a separate window. Monitor - archive will open on the selected Surveillance Monitor. |
| 5 | Priority level | Type-in the value in the field | Priority level | Priority number | - | Numeric value, positive integer |
| 6 | Value field | Type-in the value in the field | Priority description. If the priority description is set, then it will be displayed in the Incident manager, otherwise the priority level will be displayed. | Priority description | - | A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive. Number of characters - from 1 to 255 |
| 7 | Number of columns field | Type-in the value in the field | Sets the number of columns when displaying the event processing logic in the Incident manager interface | Positive integers | 4 | 0-100 |
| 8 | Column width fields | Type-in the value in the field | The width of the columns in the event handling interface in pixels or as a percentage of the entire width of the Incident manager interface. | Pixels or fractions | 150 pixels | Percentage values should be set in fractions of 1, for example, 0.25. If a value greater than 1 is specified, then it will be taken in pixels. |
Group by tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
|---|---|---|---|---|---|---|
| 1 | Group by drop-down list | Select from the list | Sets the way of grouping events in the Incident manager | Available grouping methods | Operator | Operator — the operator can choose the grouping method in the Incident manager interface. Disabled — the event grouping is disabled. Region — the events are grouped by region. Event — the events are grouped by event type. Object — the events are grouped by object. |
| 2 | Process whole group checkbox | Set the checkbox | Sets two options:
| Boolean type | No | Yes - events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated. No - events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated. |
| 3 | Close whole group checkbox | Set the checkbox | Sets the ability to close the entire group of events when processing one event from the group | Boolean type | No | Yes - closing the event group is enabled No - closing the event group is disabled |
| 4 | Grouping in list drop-down list | Select from the list | Specifies the option for grouping events in the event list | Available grouping methods | no grouping | no grouping - all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed. by event - the events will be grouped by object type / object ID / event type / logic ID. |
| 5 | Show only first event in the group. Close others without processing checkbox | Set the checkbox | Sets the event display options within a group | Boolean type | No | Yes - only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed No - all events of the group are displayed |
Rights tab
№ | Parameter | Parameter value setting method | Parameter description | Representation | Default value | Range of values |
1 | Number drop-down list | Select from the list | User number for whom the rights are to be set | Positive integers | - | Depends on the number of users registered in the system |
2 | Name drop-down list | Select from the list | User name (usually first or last name) for whom the rights are to be set. Filled in automatically when choosing a user number | Names of registered users | - | Depends on users registered in the system |
3 | Close checkbox | Set the checkbox | Sets the right for the corresponding user to close the event without processing | Boolean type | No | Yes - the user can close the event without processing No - the user cannot close the event without processing |
4 | Escalate checkbox | Set the checkbox | Sets the right for the corresponding user to escalate the event | Boolean type | No | Yes - user can escalate the event No - the user cannot escalate the event |
| 5 | Suspend checkbox | Set the checkbox | Sets the right for the corresponding user to suspend the event processing | Boolean type | No | Yes - the user can suspend the event processing No - the user cannot suspend the event processing |
| 6 | Track handling checkbox | Set the checkbox | Sets the right for the corresponding user to see the event handling steps taken by other users | Boolean type | No | Yes - the user sees the event handling steps taken by other users No - the user does not see the event handling steps taken by other users |
| 7 | Display escalated checkbox | Set the checkbox | If the right is given, then the corresponding user who escalated the event will see it in the list of events | Boolean type | No | Yes - the event escalated by the user remains in the list of user events No - the event escalated by the user disappears from the list of user events |
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