The Settings panel of the Incident manager object

1

Identification number

Automatically

Displays the identification number of the Incident manager interface object in the system

Positive integers

-

Depends on the number of Incident manager objects in the system

2

Name

Enter the value into the field

Sets the name of the Incident manager object in the system

Latin, Cyrillic and service characters 

Incident manager

A string containing a sequence of any characters (letters, numbers, service characters except for > and <), case-insensitive.

Number of characters—from 1 to 60

3

Disable

Set the checkbox

Sets the state (enabled or disabled) of the Incident manager object in the system

Boolean type

Clear

Set—the Incident manager object is disabled and not used

Clear—the Incident manager object is enabled and in use

4

Display

Select the value from the list

Names of Display objects created in the system

Name of parent Display object

Depends on the number of Display objects in the system

5

X 

Enter the value into the field

Sets the coordinate of the upper left corner of the Incident manager interface window along the horizontal X axis

% relative to screen width

-

From 0 to M*100, where M is the number of installed monitors

Y

Enter the value into the field

Sets the coordinate of the upper left corner of the Incident manager interface window along the vertical Y axis

% relative to screen height

-

From 0 to M*100, where M is the number of installed monitors

6

W 

Enter the value into the field

Sets the width of the Incident manager interface window

% relative to screen width

-

From 0 to M*100, where M is the number of installed monitors

H 

Enter the value into the field

Sets the height of the Incident manager interface window

% relative to screen height

-

From 0 to M*100, where M is the number of installed monitors

7

Allow moving

Set the checkbox

Allows changing the position of the Incident manager window manually

Boolean type

No

Set—allow moving the Incident manager window manually

Clear—prohibit to manually move the Incident manager window

Opens a test window for specifying the position of the Incident manager interface window

Select the value from the list

Specifies the Incident server and Incident handler objects, the events and processing logic from which will be displayed in the interface

Set—use the selected objects

Clear—do not use the non-selected objects

A hotkey, using which the operator can start processing the event. To set the hotkey, place the mouse cursor in the field and press the required key or key combination on the keyboard

All possible keyboard keys and key combinations using Ctrl, Shift and Alt

Select the value from the list

List of Map objects available in the system

Depends on the number of Map objects created in the system

Select the value from the list

ActiveX—archive will open in a separate window

Monitor—archive will open on the selected Surveillance Monitor

№

Sets the way of grouping events in the Incident manager

Operator—the operator can choose the grouping method in the Incident manager interface

Disabled—the event grouping is disabled

Region—the events are grouped by region

Event—the events are grouped by event type

Object—the events are grouped by object

Sets two options:

1. Blocking of group events for processing by other operators in case one operator took the event from the group into processing. In this case, the events of the group remain available for processing only by this operator.

2. When one event of the selected group is escalated, all events of this group will be escalated too.

Set—events of the filtered group are blocked for other operators if one operator has already started processing an event from the group. When one event from a group is escalated, the whole group is escalated

Clear—events of the filtered group are not blocked if the operator has already started processing an event from the group. When one event is escalated, the whole group is not escalated

no grouping—all events will be displayed in the event display window without grouping. If filtering is set, then all events of the selected filter will be displayed

by event—the events will be grouped by object type / object ID / event type / logic ID

Sets the event display options within a group

Set—only the first event from the group is displayed, the rest of the events are closed without processing after the first event is processed

Clear—all events of the group are displayed

1

Number

Select the value from the list

Depends on the number of the users registered in the system

2

Name

Select the value from the list

The name of the user (usually first or last name) for who the rights should be set. Filled in automatically when selecting a user number

Names of the registered users

-

Depends on the users registered in the system

Set—a user can take events into processing

Clear—a user cannot take events into processing

4

Close

Set the checkbox

Sets the right for the corresponding user to close the event without processing

Boolean type

Set—the user can close an event without processing

Clear—the user cannot close an event without processing

Set—the user can suspend the event processing

Clear—the user cannot suspend the event processing

Set—the user sees the event handling steps taken by other users

Clear—the user does not see the event handling steps taken by other users

Set—the user can take into proccesing the event with any status

Clear—the user cannot take into proccesing the event with any status

8

Escalate

Set the checkbox

Sets the right for the corresponding user to escalate the events (give them to other users for processing)

Boolean type

Set—the user can escalate the event

Clear—the user cannot escalate the event

Set—the user can take into processing the escalated events

Clear—the user cannot take into processing the escalated events