Before you install Axxon One:

1. Make sure all servers are connected to an uninterruptible power supply (UPS) and have unique IP addresses.
2. To prevent frequent system updates, which can cause system inoperability, we recommend using Windows 10 LTSB or Windows Server (see Operating system requirements).
3. Install all the latest Windows service/update packs.
4. Synchronize the system time with world time and specify the correct time zone.
5. For each server, specify a unique Windows host name.
6. Specify a new password for the account of the local administrator.
7. Synchronize the time of all servers and IP devices.
8. Create another administrator account for backup. Specify a password for it.

Hardware setup:

1. On each server, install an additional SSD specifically designed for storing metadata. We highly recommend NOT storing the metadata either on the system drive or on the drive to which the archive is recorded.
2. If you are going to use any kind of video analytics (including motion detection for motion-based recording and other detectors), we recommend using an Nvidia GPU to increase system performance. For specific GPU requirements, see Hardware requirements.

Axxon One installation (see Installation, Update):

Recommendation on how to choose the installation type:

• Server and client: choose this type of installation if you have no more than 5 servers in one location, which must operate within the same Axxon-domain.
• Failover server and client: choose this type of installation if you have 5 to 30 servers (minimum 3) in one location, which must operate within the same Axxon-domain.

If you have more than 30 servers in one location, or if they are spread between different locations, but you need to have unified user management across all servers, please contact your manager or technical support for consulting.

For stable operation with more than 500 cameras on a single server, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required.

For stable operation with more than 1,500 cameras in a single Axxon One domain, the Failover server and client (cluster type—independent nodes (see Creating and configuring independent nodes)) installation type is required on all servers.

Server and client

1. Use the port range 20111-20210 (see Network settings utility, Ports used by Axxon One).
2. Metadata database:
   
   1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to reinstall Axxon One (without losing your configuration or video archive).
   2. We highly recommend installing the database on an SSD specifically designed for storing metadata.
      1. Do NOT install metadata on the system drive because metadata size tends to grow over time, and if the system drive space is not sufficient, it can cause system issues.
      2. Do NOT install metadata on the drive to which the archive is recorded because it affects recording performance.
   3. Consider the disk space required for the database (see Disk storage subsystem requirements). For example, ≈1.5 TB is required to store metadata for 30 days for 50 cameras.

Failover server and client

1. The path to the metadata storage folder can be specified only once during the installation process. If you decide to change it later, you will have to reinstall Axxon One (without losing your configuration or video archive). To specify the database path during installation, select the Custom installation type and specify the path in the configuration window.
2. We highly recommend installing the database on an SSD specifically designed for storing metadata.
   1. Do NOT install metadata on the system drive because metadata size tends to grow over time, and if the system drive space is not sufficient, it can cause system issues.
   2. Do NOT install metadata on the drive to which the archive is recorded because it affects recording performance.

Antivirus configuration (see Using Axxon One with antivirus software):

1. Add the following processes to the exclusion list:

   1. consul.exe
   2. nomad.exe
   3. apphost.exe
   4. postgres.exe
2. Add the following folders to the exclusion list:
   1. C:\ProgramData\AxxonSoft\Axxon One
      
   2. C:\Program Files\AxxonSoft\Axxon One
      
   3. C:\Program Files\Common Files\AxxonSoft
   4. Postgres and metadata folders if their location is not default.
3. Add the following ports to the exclusion list:
   1. 20109-20210
   2. If Failover server and client installation type are selected, then also add ports 4000, 4646-4648, 8300-8302, 8500, 8600.

Initial setup:

1. Activate the licenses (see Creating an activation request, Activation by applying license file).
2. Change the password of the root user (see Users).
3. Create another administrator account for backup. Specify a password for it.
4. For server only: configure client auto-logout after 1 hour (see Logon).
5. Create the archive before adding cameras (see Creating archives).

Creating archives:

1. Create a local archive with object storage type (see Creating a local archive). This allows you to increase the reliability and speed of data recording, change the size of an archive volume without restarting the system, and encrypt an archive volume (see Encrypting a volume of an object archive).
2. Divide the archive into several volumes located on different devices.

Camera configuration (see Camera):

1. Connect cameras to the servers.
2. Synchronize the time of all servers and cameras with a single NTP server.
3. Add cameras to the system (see Searching, adding, configuring, and removing IP devices, Bulk creation of IP devices). Preferred protocol: ONVIF generic.

4. Multistreaming:

   1. Set different high- and low-quality streams for each camera.

   2. Low-quality stream settings must be lower than the High quality stream.
   3. Enable GreenStream in the camera context menu on the layout (see Selecting video stream quality in a Surveillance window (GreenStream)) or in the layout settings (see Selecting the default video stream for all cameras on the layout).
5. Codec type (can differ for different camera models): H.265 or H.264 is recommended.
6. FPS: the Low quality stream frame rate must be at least 6 to ensure the correct operation of the detectors.
7. Resolution:
   1. Aspect ratio must be the same for Low and High quality streams*.
   2. The Low quality stream resolution must be no less than 640x360 and no more than 1280x720 to ensure the correct operation of the detectors.
8. Bitrate: 

   1. Recommended type*: VBR.

   2. Set maximum bitrate/bandwidth values.

   3. Recommended bitrate: 1 Mbps per 1 MP.

9. GOV (also known as GOP, I Frame, etc.): it is recommended to have at least one keyframe per 2 seconds.

Archive recording configuration (see Configuring recording to an archive):

1. Link each camera to at least one archive.
2. Configure recording to the archive (permanent or started by events from detectors) for each camera.

3. Make sure pre-recording is enabled (> 1 s).

4. Note that after you recreate the archive, you must recreate all recording rules in the detector settings or on the Programming tab.

Detector configuration (see Detectors):

1. The motion detector must operate on a low-quality stream (see Configuring the Motion detector).
2. To mask, exclude areas of the frame that constantly have motion (for example, on-screen display (OSD) or TV).
3. Create automatic rules for recording to the archive (see Automatic rules).
4. Use an Nvidia GPU for the detectors' operation.

Automatic notifications (see Programming):

1. Create and configure an email notification (see E-mail notification).
2. Configure a cycle macro (once a day) to check if all cameras are recording (see Check that archive record exists, Examples of Cycle rules macros).
3. Configure event macros based on statistical data (CPU load, free disk space, see Starting the Event rules macros based on statistical data).

Users and roles (see General information about users):

1. Create and configure the roles (see Roles).
2. Create the users (see Configuring local users, Configuring LDAP users).
3. Create the required layouts for each user (see Configuring a layout).
4. Check your setup by logging in under different user accounts and verifying the interface and permissions.

Backups (see Backup and restore utility):

1. Create a new backup:
   1. After you complete the system configuration.
   2. Before you update to a new version.
   3. After you update to a new version.
   4. Periodically (the recommended period is once a month).

2. To restore the configuration, use the backup created on the same version of software (see Backup and restore utility). Example: if a backup was created on v. 1.0, then restore it only on v. 1.0.

Web client (see Working with Axxon One through the Web client):

1. Change the HTTP port from 80 to a custom port (see Configuring the Web-Server).

System check:

1. Monitor the CPU load (<= 80%).
2. Monitor the RAM load (<= 60%).
3. Monitor the disk load:
   1. Active time is lower than 50%.

   2. Average response time is less than 1 s.

4. Monitor free disk space: the system drive has at least 20 GB.
5. Use the statistics panel in the web client (see Viewing camera and archive statistics).

You can install Axxon One on all 64-bit distribution packages of Linux OS:

• Debian: 12, 11, 10;
• Ubuntu: 24.04, 22.04, 20.04;
• Server in Docker container (see the current list of supported distributions);
• Client as Flatpak (supported starting with Axxon One 2.0.10, see the current list of supported distributions).

To install the Axxon One server in Linux OS, see Installing the Axxon One Server in Linux OS. To install the Axxon One client in Linux OS, see Installing the Axxon One client in Linux OS.

For more information on installing and configuring Axxon One in Linux OS, see Features and potential problems with Linux OS.

1. Axxon One Demo. Upon installation, the software will be launched in Axxon One Demo mode. You can use the system with some features from 8:00 to 18:00.
2. Axxon One Free.
   1. 1 Server, 4 video channels;
   2. Basic features.
3. $ Axxon One Start.
   1. Maximum number of Servers—1, maximum number of channels—64.
   2. Some features.
4. $ Axxon One Professional.
   1. Maximum number of Servers—30, unlimited number of channels.
   2. Some features.
5. $ Axxon One Enterprise.
   1. Maximum number of Servers—30, unlimited number of channels.
   2. Some features.
6. $ Axxon One Unified.
   1. Unlimited number of Servers and channels.
   2. All features.

To activate Axxon One, do as follows:

1. In the activation utility, create an activation request.

   Complete guide Creating an activation request

2. Submit the received activation request to the AxxonSoft manager.

3. Upload the received license file to the system.

   Complete guide Activation by applying license file

• on local disks;
• on remote disks;
• in cloud storages.

You can also connect external archives—a set of video recordings with time links.

On the basis of one Server, you can create an unlimited number of archives.

Archives are configured in the following order:

1. Create archives. Archives are created and configured in the Archive tab (Settings tab).
2. Configure recording of the video stream from video cameras to the archives.

3. Configure data replication, if necessary.

Then you can select the cameras which will record to the archive.

1. Remove Axxon One and delete the configuration.

   Complete guide Removal

2. Go to Control Panel → Programs.
3. Uninstall the Postgres NGP, DetectorPack, Axxon Drivers Pack.
4. Clear the folder: C:\Program Files\AxxonSoft.
5. Clear the folder: C:\Program Files\Common Files\AxxonSoft.
6. Clear the hidden folder: C:\ProgramData\AxxonSoft.
7. Remove the registry entry through the Registry Editor: \HKEY_LOCAL_MACHINE\SOFTWARE\AxxonSoft.

Example URL with standard Server settings for Axxon One:

192.168.0.10:80

By default, the Server name in the Axxon One configuration corresponds to the NetBiosName of the computer on which it is installed. You can change the Server name from the Backup and restore utility.

For this to take place, the following conditions must be true:

• The Professional or Enterprise or Unified license is enabled on each server to which the client connects.

  How is Axxon One licensed?

  How to activate a license in Axxon One?

• Connection to all Servers made via with the same user name/password combination on each Axxon domain.

To configure connection to servers from different domains, go to Settings → Options → Automatic connection.

1. On the Programming tab, create a macro for the Check archive record events.
2. In the macro settings:
   1. select a camera or a group of cameras for which you want to check the presence of a record in the archive;
   2. select an archive to check;
   3. specify the depth of the check.
3. Select the action to be performed if there is no record in the archive for the specified period. To do this, in the Execute if no video in archive field of the created macro, select the Notification: Send E-mail action. In the action settings:
   1. select the used E-mail message object;
   2. set the e-mail addresses to which the notification will be sent;
   3. write the subject of the email and the message itself.